We are there for you
- also during the corona crisis
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- Availability during the Corona crisis
Unusual challenges require unusual measures. One thing is certain: only, if we all pull together we will quickly overcome this crisis. As a family-run company, we rely on our core competence, which has distinguished us for decades:
together we can do it!
Unrestricted accessibility
For example, use our free call back service
Our employees are still available from Monday to Friday during normal business hours. As usual, you can reach your contact person by phone or email. Should he or she be in discussion or otherwise occupied, please use our call-back functionality. We will then contact you immediately.
The following Contact Form enables you to quickly and easily:
- Receive a general callback from us
- Clarify questions with us by phone
- Receive information by phone
- Make appointments with us by phone
You will need to complete the mandatory fields highlighted with a star (*) to enable us to handle your concern. All other information is optional.
We only use the information you provide us with to answer your request. To do this, we save the data you have entered and forward it internally to the relevant members of staff. Fundamentally we do not forward your details to third parties.
Refer to our Privacy Statement to obtain more information about data protection in our company.
Inventory and ability to deliver
We process your orders and inquiries as usual
Murtfeldt is still able to process your inquiries and orders at short notice and supply you. Our warehouses are very well equipped with our standard items, individually produced parts can be supplied with the speed you are familiar with.
If necessary, use the specialist knowledge of our application technology team.
Security measures
What we do at Murtfeldt against the spread of the Corona virus
Murtfeldt paid attention to the implementation of the security measures very early, because the health of employees, partners and suppliers is our top priority. We strictly follow the guidelines of the German federal government, the state government of North Rhine-Westphalia and the World Health Organization (WHO) and closely monitor current developments of the coronavirus (SARS-CoV-2).
- Since the pandemic outbreak in Germany, we have not received any visitors, nor do we visit companies.
- The incoming and outgoing goods are subject to strict regulations, which were intensified during the crisis.
- Except for a small emergency team, our administration staff are working remotely from their home office and are using the entire Murtfeldt infrastructure including Microsoft Teams to communicate with each other and to process orders.
- Our production team is active on site. In order to protect them optimally, we have reduced the number of staff during the shifts and introduced special working shifts. We have introduced strictly separated work areas, specified routes precisely, marked safety zones around each employee and created additional sanitary facilities for the respective production centres. Additional hygienic measures by dedicated cleaning staff ensure the now extremely important hygiene in close intervals.
- We keep all employees informed about developments and requirements in a constantly updated newsletter and offer immediate support in the event of problems.
Contact us if you have any questions or need support.
Let us be there for each other. With distance and compassion.
We thank you for your trust!
Stay healthy!
Your Murtfeldt team
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